Privacy Policy

Effective Date: July 30, 2025

Thank you for using our shipping services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services for shipping goods from Dubai, China, and Kuwait to Iraq.

1. Information We Collect

• Personal Information: Name, phone number, email address, and delivery address.
• Shipping Details: Information about the items you are shipping, sender details, and destination.
• Device Information: Device type, OS (Android or iOS), and app usage analytics.
• Location Data: Only with your permission, we may collect location data to assist with delivery tracking.

2. How We Use Your Information

• To process and deliver your shipments.
• To communicate with you regarding your shipments or customer support.
• To improve our app and services.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

• Our trusted shipping and delivery partners.
• Customs or government authorities, when legally required.
• Service providers helping us operate the app (e.g., hosting or analytics providers).

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

• Access or correct your personal information.
• Request deletion of your data (if not required for legal purposes).
• Withdraw consent at any time (for location sharing or marketing).

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@keyworldcargo.com
• Phone: +964 179 28 08
• Office:Hawler 40 meter opposite to the twin tower

By using our app, you agree to the terms of this Privacy Policy.